Quality policy, Environmental Management and Food Safety

In SOL DE VALDIVIA understanding the quality management as the instrument through which the activities planned and developed so that compliance with the legal requirements and other requirements to which the organization subscribes is achieved, as it specification of our products and services , as well as the satisfaction of our customers is obtained by minimizing waste production and avoiding irrational consumption of resources.

To achieve these principles, we believe essential the implementation and development of a Quality System, Environmental Management and Food Safety for use in developing our activities adapted to the regulations in force in our industry, environmental regulations, the rules of food safety and needs and expectations of our customers.

The Quality System, Environmental Management and Food Security implemented is based and encourages the systematic application of the continuous improvement of all activities, meaning that continuous improvement as the need to plan thoroughly the activities to develop them according to what is has decided, check the results against planned and correcting when necessary initiating again the cycle of continuous improvement. To achieve and maintain this vision of quality and safety in our products and looking as main premise respect the surrounding environment, the following policy guidelines are formulated:

• CUSTOMER ORIENTATION: Offering a range of quality products with maximum health guarantee, the best hygienic conditions and safely so that our products can be consumed with confidence. Having the manufacturing products HALAL fitness. Meeting their needs quickly and efficiently and meeting the deadlines set with them, so you always have all the products necessary for the proper functioning of their businesses. Working to ensure the quality of the products avoiding food fraud by acting on raw materials, ingredients and packaging.

• RESPONSIVENESS: Adopting a willingness and desire to cooperate with customers by communicating with them continuous, close, quick and agile.

• INFRASTRUCTURE:By providing our facilities in the best equipment and spaces for the manufacture and maintenance of our products, so they do not suffer alterations or damage to delivery to the customer. Working on improving and technological innovation of our facilities to achieve optimization in the consumption of natural and energy resources, and achieve a high level of profitability and competitiveness.

• ENVIRONMENT ENVIRONMENTAL CARE: Ensuring the prevention, detection and control of pollution, with our environmental mission minimizing environmental impact by reducing waste and optimizing energy consumption while maintaining a sustainable model in the use of new technologies and managing our waste properly prioritizing the “deduction at source”.

• ETHICS AND PROFESSIONAL RESPONSIBILITY: Considering imperative that all persons who constitute the organization of the company involved and collaborate through continuous training to obtain sufficient and lasting results in terms of quality, food safety and environmental, always being aware your responsibility as manipulators is “producing safe food”. From Sol de Valdivia we provide adequate training to staff and we encourage them to develop good handling practices and environmental management at work.

• EXPERIENCE: Experience all professionals, with their competence and motivation, it is the guarantee for achieving the above principles.

To achieve compliance with these principles of Quality, Environmental and Food Safety Management communicates this policy among employees and suppliers and made available to the public, seeking to maintain always high degree of staff involvement and stakeholders and related activities in pursuit of improvements.

To develop these basic principles, the Direction formulates each year, Quality Objectives Environmental Management and Food Safety specific to certain areas and / or activities that are always measurable and consistent with this Policy and the principles formulated in it, making monitor them for compliance..

Valdivia – 20 / 02 / 2019